Privacy Policy

This Privacy Policy explains how we collect, use, process, and disclose your information by Polished Cosmetic Clinic.


Our Goal

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

Data Controller

Any personal information processed by Polished Cosmetic Clinic in connection with this Privacy Policy is controlled by Red Rochet Pty Ltd, which is considered the “data controller” of your personal information.

What is Personal Information

Personal information means details which identify you or could be used to identify you, such as your name and contact details, and purchase history. It may also include information about how you use our website.

Personal Data Collection

IP Addresses

IP addresses are collected by Polished Cosmetic Clinic’s use of Google Analytics on our site. We use Google analytics to better improve our Search Engine Optimisation (SEO) strategy. Your IP Address is never used directly by Polished Cosmetic Clinic nor is it stored in our database.

see Google Privacy Policy

Product Purchases

For product purchases we require the following personal data about you:

  • Your name
  • Postal Address
  • Contact Phone Number
  • Email Address

We need this information to correctly post your goods to you once they have been paid for. Your email address is used for any correspondence that may be necessary during the order process such as sending order receipts, notice of dispatch of goods, or to notify you if there are any delays to your order. This also includes passing on the email address to Australia Post for the purposes of the correspondence of the status of the delivery of your order by email notification.

The information is not shared with any other third party or supplier of goods to Polished Cosmetic Clinic for any other purpose.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Credit Card Information

Credit card details are entered securely via our secure payment pages and submitted directly to our payment gateway. Polished Cosmetic Clinic will never retain credit card details.

For Paypal Express payments you will be redirected to the Paypal website for logging into your account. Polished Cosmetic Clinic never has access to your Paypal account logon details. Completion of your order will take place on our website after you have completed the Paypal Login.

Treatment Requests

For treatment requests we require the following personal data about you:

  • Your Name
  • Contact Phone Number
  • Email Address

This information will only be used to confirm your treatment date and time and for any correspondence required in relation to your proposed treatment.

Contact page

Our contact page will collect the following personal data about you:

  • Your Name
  • Contact Phone Number
  • Email Address

This will only be used to get in contact with you in response to questions you may have about the clinic or the products and treatments we provide.

Email of promotions or special offers.

If you have ordered products with our site and we have obtained your email address then from time to time you may be emailed information regarding product promotions or special offers.

You may at any time request to be taken off our mailing list for such correspondence.

Non-Personal Data Collection

Polished Cosmetic Clinic may also collect non-personal information from you that your web browser sends during normal navigation of our website.

Examples of this information are:

  • browser type,
  • language preference
  • referring site
  • date and time of visitor request

This information may be used by Polished Cosmetic Clinic and Google Analytics for our SEO strategy, as well as tailoring your browsing experience according to its type, through the use of style sheets.


We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. A cookie is a small file which your browser will save on the hard drive of your computer and can be used by our website to remember certain information during your browsing session.

Cookies are used for the following purposes on Polished Cosmetic Clinic:

  • Remember user preferences for future visits to our site.
  • used by our Shopping Bag to track user purchases during a browsing session.
  • used to maintain the status that the user is logged on to their account whilst a browser session is active.


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Secured Website

Any personal information used by Polished Cosmetic Clinic will be captured on pages that are served via SSL (Secure Socket Layer). All pages on our website are protected by SSL. Your sensitive data will be encrypted before it is sent to the server. This is true also for external payment processes such as Paypal and Afterpay.

see Paypal Privacy Policy
see AfterPay Privacy Policy

Private Financial Information

Your private credit card details, Paypal login details and Afterpay login details are never stored on our servers and these details are ony transmitted to the relevant payment gateways during a purchase.

Right to the Removal of Personal Data

You are free to request to have any information about you deleted from our servers at any time. Please contact us to make this request.
After we are satisfied that we have identified you as the owner of the data requested to be deleted, then we will proceed to delete your personal data from our servers.

Privacy Policy Changes

Polished Cosmetic Clinic may change its Privacy Policy from time to time, without permission from any of its users. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If you have any questions/comments about privacy, you should contact us.

Last updated: 1 October 2022

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